16 Oct 20261 min readExplainer
Zoho's Zia Agents and Agent Studio, explained for CRM buyers
Pre-built AI agents for sales, support and IT, plus a no-code studio to build your own.
Why it matters
AI agents inside your CRM change what a partner should set up.
- Pre-built agents: SDR, account manager, support, help desk, sales coach
- Agent Studio builds custom agents with no or low code
- Rollout started with a limited set of customers
