Zoho vs Odoo vs Salesforce: how to choose
These are three popular platforms with different strengths. The right choice depends on your size, processes and budget. This is a starting guide, not a verdict; a good partner will test it against your needs.
Zoho
A suite of connected business apps, including CRM, finance, inventory, HR and more. It suits small and mid-sized businesses that want many tools from one vendor with a common login and data model. Many Indian partners work on it.
Odoo
A modular business suite covering ERP, accounting, inventory, manufacturing, sales and more, with an open-source community edition. It suits businesses that want broad ERP coverage and room to customise, usually with a partner's help.
Salesforce
A CRM-led platform with deep customisation, a large app marketplace and strong tools for large sales and service teams. It suits larger or fast-growing businesses with complex sales processes and a budget to match.
Questions that decide it
- Do you need mainly CRM, or a full ERP covering accounts, stock and production?
- How many users will you have in two years?
- How much customisation do you need?
- Which tools must it integrate with?
- What is your total budget over three to five years, including support?
Ready to shortlist partners?
Compare technology companies on SARVO and send your requirement to the ones that fit.
Frequently asked questions
Which is the cheapest?
It depends on users, modules and customisation. Compare the total cost over several years, not only the licence.
Can I switch later?
Yes, but migration takes effort. It is cheaper to choose carefully now.
How do I find partners for each?
Open the technology page for Zoho, Odoo or Salesforce on SARVO to see partners for each.
Keep reading
- How to choose an implementation partner in India
- ERP implementation cost in India: what affects the price
- CRM implementation checklist for Indian businesses
- Questions to ask an ERP or CRM implementation partner
- Technology implementation partners in India
- IT and technology consulting partners in India
- ERP implementation partners in India
