Tanla Platforms
Hyderabad-based CPaaS company that announced an exclusive partnership with Kore.ai to offer conversational AI on its Wisely platform.
Kore.aiKore.ai XO Platform
Hyderabad
No reviews yetAI customer support agents and chatbots for Indian businesses in Hyderabad
2 companies in Hyderabad work with the customer support tools below. AI support agents answer customer questions from your help content and past tickets, and hand over to a person when unsure. Language support and WhatsApp matter for Indian customers.
Partners in Hyderabad
Innominds
Technology services company that announced a partnership with Haptik in 2020 to deliver conversational AI solutions, including WhatsApp and web chatbots, for enterprise clients.
WhatsApp Business PlatformHaptik
Hyderabad
No reviews yetTools for customer support
What to check before you choose
- Does it handle Hindi, Hinglish and your regional languages?
- Which channels work: chat, email, voice, WhatsApp?
- How does it hand over to a human with context?
- Can you see resolution rate and wrong answers?