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AI customer support agents and chatbots for Indian businesses in Chennai

1 company in Chennai works with the customer support tools below. AI support agents answer customer questions from your help content and past tickets, and hand over to a person when unsure. Language support and WhatsApp matter for Indian customers.

Partners in Chennai

Glumes IT logo

Glumes IT

Salesforce implementation partner in Chennai and Bengaluru. We deliver consulting, implementation, customization and ongoing support for Sales Cloud and Service Cloud across financial services, healthcare, retail and professional services.

MuleSoftSalesforceTableauAgentforceCommerce CloudData Cloud

Industries: Construction, E-commerce, Education

Chennai · Since 2020
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Tools for customer support

What to check before you choose

  • Does it handle Hindi, Hinglish and your regional languages?
  • Which channels work: chat, email, voice, WhatsApp?
  • How does it hand over to a human with context?
  • Can you see resolution rate and wrong answers?