Innominds
Technology services company that announced a partnership with Haptik in 2020 to deliver conversational AI solutions, including WhatsApp and web chatbots, for enterprise clients.
WhatsApp Business PlatformHaptik
Hyderabad
No reviews yetAI agents for contact centres and customer service teams in Hyderabad
1 company in Hyderabad works with the contact centre ai tools below. These platforms answer customers on chat, email and voice and hand harder cases to staff. The test is how many conversations are resolved correctly without a person, and how smoothly the rest are passed on.
Partners in Hyderabad
Tools for contact centre ai
What to check before you choose
- How is resolution measured, and who checks wrong answers?
- How does the hand-over to a human agent work, and does context travel with it?
- Which channels and Indian languages are supported?
- Which helpdesk, CRM and telephony systems does it connect to?