Mid-sized companies often shortlist Microsoft Dynamics 365 and SAP Business One. Both are established ERP options. They differ in how they are built and sold, so your own needs should lead the choice.

What each one is

Microsoft Dynamics 365 is a family of business applications for finance, supply chain, sales and more. It works closely with Microsoft 365, Power BI and the wider Microsoft platform.

SAP Business One is SAP's ERP for small and mid-sized businesses. It covers finance, sales, purchasing, inventory and production, and is sold and supported through partners.

Side by side

| | Dynamics 365 | SAP Business One | |---|---|---| | Positioning | Modular apps on the Microsoft platform | Integrated ERP for growing companies | | Strong link with | Microsoft 365, Power BI, Azure | SAP ecosystem and add-ons | | Delivery | Through Microsoft partners | Through SAP partners | | Customisation | Wide, with Microsoft tools | Wide, with SAP tools and add-ons |

Product names, editions and prices change. Check the official pages of Microsoft and SAP.

What should decide it

  1. Your existing tools. If your teams live in Microsoft 365, Dynamics may feel familiar.
  2. Your industry. Check which partners have experience in it.
  3. Add-ons. List the extra features you need, such as manufacturing or warehouse, and check how each product covers them.
  4. Partner strength. A good local partner matters as much as the product.
  5. Total cost. Include licences, implementation, support and upgrades.

Questions for a partner

  • Show a similar company in our industry that uses it.
  • Which parts of our process need customisation?
  • How do upgrades work, and who handles them?
  • What does support look like after go-live?

Get help

See Microsoft partners and SAP partners on SARVO.

FAQ

Is one easier to learn? It depends on your team's background and how the partner configures it.

Can I run it in the cloud? Both can be deployed in the cloud. Confirm the options and data location. See data residency in India.