How to choose a Freshworks partner in India
Freshworks provides customer and employee service tools, including Freshdesk, Freshsales and Freshservice. Support and sales teams that want quick set-up and a simple interface. Choosing the right partner decides how well it works for you.
What to check in a Freshworks partner
- Which Freshworks product the partner has deployed
- Ticketing, automation and SLA design examples
- Integration with chat, telephony and CRM
Ask every partner the same questions
- Who will run our project and what is their experience?
- What is in the written scope and what is not?
- How are data migration, testing and training handled?
- What support is included after go-live?
- Can we speak to two recent clients?
Compare before you decide
Shortlist two to four Freshworks partners, put their answers side by side and look at published case studies and reviews. A SARVO Verified badge shows an admin has reviewed the company.
Partners on SARVO
OSAI eBiz
Chennai-based Freshworks partner implementing Freshdesk and Freshservice for customer support and IT service management.
Industries: E-commerce, Financial Services, Logistics
PURPLe Pi Digital Retail LLP
Thane-based Freshworks partner implementing Freshdesk and Freshservice for customer support and IT service management.
Industries: Financial Services, Manufacturing, Retail
Emergys Labs Pvt. Ltd.
Pune-based Freshworks partner implementing Freshdesk and Freshservice for customer support and IT service management.
Industries: Financial Services, Healthcare, Manufacturing
Confiable Technocraft LLP
Noida-based Freshworks partner implementing Freshdesk and Freshservice for customer support and IT service management.
Industries: E-commerce, Financial Services, Healthcare
Technetmark CRM Solutions
Bengaluru Freshworks partner offering implementation, licensing and support services.
Industries: Financial Services, Healthcare, Manufacturing
iConnect Solutions
Mumbai Freshworks partner offering implementation, licensing and support services.
Industries: Financial Services, Healthcare, Manufacturing
Ready to shortlist partners?
Compare technology companies on SARVO and send your requirement to the ones that fit.
Frequently asked questions
How many Freshworks partners should I speak to?
Two to four is enough to compare scope, team and support without slowing the decision.
Can SARVO help me find a Freshworks partner?
Yes. Browse partners below, compare them side by side and send your requirement to the ones that fit.
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